YUWEIJIE (hereinafter referred to as "our company") always places the highest priority on gaining the trust of our customers.
Based on our brand mission of "Being with you on every journey," we promise to prioritize transparency, responsibility, and safety when handling your personal information.
This Privacy Policy is intended to clearly explain how we collect, use, protect, share and store your information.
1. Information to be Acquired We will acquire the following information to the extent necessary to provide our services.
Information obtained directly from customers Contact information such as name, address, telephone number, and email address Order number, purchase history, delivery information, payment information, and other order-related information Details of requests for returns, exchanges, and repairs, and details of inquiries Information provided through campaigns, surveys, etc.
2. Information automatically acquired from communication devices When you use our website or app, the following information may be automatically acquired.
Device information (device ID, OS, browser type, language settings, etc.)
Access log (IP address, access date and time, browsing information, etc.)
Usage data generated by cookies, web beacons, and other tracking technologies (e.g., click logs, time spent, user behavior)
These will be used to improve services, security measures, and quality.
3. Purpose of Use of Information We will use the personal information you provide for the following purposes:
-Payment, shipping of products, and fulfillment of other obligations based on the contract with the customer
-Responding to, confirming, and recording inquiries, consultations, repairs, and support
-Improve and enhance your experience with our digital services (websites, apps, etc.), products, services, marketing, etc.
- To provide you with a secure service, including detecting and notifying users who violate our terms of use, and investigating, detecting, preventing, and responding to fraud, unauthorized access, and other misconduct that abuses our services.
-To send order confirmations, shipping notifications, and important notices regarding various services
-To send you campaign information and other marketing information based on your consent.
4. Regarding sharing of information, we will not share information with you unless we have your consent or are required by law.
We will not provide your personal information to third parties.
However, we may provide information to the following subcontractors to the extent necessary to achieve the purpose.
-Delivery companies (Yamato Transport, Sagawa Express, Japan Post, etc.)
-Payment agency
-Data center, cloud service, and system maintenance company
-Professionals such as auditing firms and lawyers (for legal and compliance matters)
We require our subcontractors to strictly manage information through contracts.
5. Use of Cookies and Similar Technologies We use cookies and similar technologies for the following purposes:
Maintaining login status and shopping cart information Analysis of site usage Personalized display and recommendations (consent may be required)
You can reject cookies by changing your browser settings, but this may result in some functions becoming unavailable.
6. Safety management measures for personal information In order to properly protect personal information, we have taken the following safety management measures.
Communication encryption using SSL/HTTPS, access authority management, log audit, implementation of unauthorized access prevention system, data backup system. In the unlikely event that there is a possibility of information leakage, we will promptly investigate, report, and take measures to prevent recurrence.
7. Retention of Personal Information We will retain personal information only for the period necessary to achieve the purpose of use or for the period required by law.
Order and accounting records: Based on the law (usually 5 to 7 years)
Warranty and after-sales service: Until the end of the warranty period Marketing information such as email distribution: Until the customer requests to stop receiving it
8. Your Rights You have the following rights under applicable law:
-The right to request disclosure (access) of your personal data held by the Company
-The right to request correction or addition of your personal data if it is inaccurate or incomplete
-The right to request the deletion (erasure) of personal data when the requirements set out by law are met.
-The right to request the restriction of processing of your personal data in certain circumstances
-The right to object, on legitimate grounds, to certain processing of personal data by the Company
-The right to request that the personal data you have provided to us be provided in a structured, commonly available, and machine-readable format or that it be transferred to a third party (right to data portability)
You have the right to withdraw your consent at any time regarding the processing of your personal data that is based on your consent. If you wish to do so, please make a request via the "Contact Us" page.
Please note that the withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
9. Regarding minor customers We will not knowingly collect personal information from anyone under the age of 18.
If you think you may have acquired it by mistake, please contact us immediately.
10. External Service Links Our website may provide links to external sites.
We are not responsible for how personal information is handled at linked sites.
Please check the privacy policy of each company.
11. Changes to this Policy This policy may be revised without notice in accordance with changes in laws and regulations or service content.
The latest information will be published on our website.
12. Inquiries For inquiries regarding the handling of personal information,
Please contact us via the "Contact Us" page on our official website.
